Office Administrator

Office Administrator

We are seeking a professional, customer-focused, and highly organized Office Administration Coordinator to support daily office operations for a leading law firm. This position will play a key role in front desk reception, office services, hospitality coordination, and administrative support. The ideal candidate will have previous experience in a professional services environment, strong customer service skills, and the ability to manage multiple priorities while maintaining a welcoming and professional office atmosphere.

Key Responsibilities:

• Serve as the first point of contact for visitors, clients, and employees by creating a positive and welcoming environment.
• Greet visitors, manage visitor logs and badges, and maintain reception and common areas.
• Answer, screen, and direct incoming phone calls and inquiries.
• Coordinate conference room scheduling, meeting logistics, and room setup.
• Order and coordinate catering for meetings, events, and office functions.
• Support hospitality services, including conference room readiness and event coordination.
• Process incoming and outgoing mail, packages, and shipments.
• Manage office supplies, inventory, and vendor service requests.
• Operate and troubleshoot office equipment, including copiers, printers, and scanners.
• Scan, save, format, and distribute documents while maintaining organized filing systems.
• Assist with document management, records retention, and information governance processes.
• Provide administrative support, including calendar management, expense processing, and invoice assistance.
• Support onboarding activities, workspace setup, and office operations projects as assigned.
• Collaborate with internal teams to ensure efficient office operations and exceptional customer service.
• Handle confidential information with professionalism, discretion, and attention to detail.

Qualifications:

• High School Diploma required; Associate Degree preferred.
• 3-5 years of administrative, office services, front desk, hospitality, customer service, or related professional experience required.
• Previous experience working within a professional services environment required; law firm experience is a plus.
• Strong customer service background with a positive, can-do attitude.
• Experience in a front desk or customer-facing role.
• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
• Experience with document management systems is preferred; NetDocuments experience is a plus.
• Comfortable operating office equipment, including copiers, printers, scanners, and related technology.
• Excellent written and verbal communication skills.
• Strong organizational skills, attention to detail, and ability to multitask.
• Ability to adapt to changing priorities in a fast-paced office environment.
• Professional demeanor, strong interpersonal skills, and commitment to confidentiality.
• Ability to work independently while collaborating effectively with a team.