Tenant Services Coordinator
About the Role
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Commercial Real Estate Agency in Midtown, Manhattan is looking to hire a Temp Tenant Services Coordinator to support their NYC properties. The position will work onsite, Monday – Friday, 8am-5pm with a 1 hour lunch. Temp duration is 2-3 weeks with potential to extend. Compensation is $27-$30/hour depending on experience.
Responsibilities:
- Performs the administrative functions of the Property Management Team assuring a high level of professionalism in property issues, including timely response to and resolution of any tenant requests or concerns.
- May be responsible for one or more of the following:
- Provide full administrative support, including phone support, typing reports, filing and distribution of correspondence
- Schedule and coordinate meetings/special events, as requested
- Assist in lease administration activities, including tenant contacts and insurance information; generate reports
- Prepare and coordinate bid proposals, service contracts and approved invoices.
- Prepare and code invoices for Property Manager’s approval
- Ensure office is stocked with office supplies and other required items to maintain the office
- Ensure prompt and accurate completion of contract and certificates of insurance information in contract administration software
- Track and file contracts and insurance certificates; maintain follow-up system for expirations
- Monitor and maintain the property maintenance work order system and prepare monthly reports for Property Manager on status of tenant work orders
- Maintain the property purchase order system
- Maintain lease and contract files, as well as other files located within the property management office
- Promote and foster positive relationships with tenants and clients and track service calls as required
- Assist with monthly and quarterly management reports as well as annual budget preparation
- Process management and maintenance staff hours, tenant bill back invoices through accounting, expense reports, monthly meter readings of properties, and check requests for review and approval
Qualifications:
- BA/BS degree preferred
- Microsoft Office experience
- Experience with Yardi a plus!
- Commercial Property management, facilities management, and/or brokerage experience or equivalent preferred

A1456018NY-Temp_1776791623
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