Senior Director, Administrative Services

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Our client is seeking an experienced Senior Director of Administrative Services to lead a nationwide administrative services function spanning administrative management, real estate, operations, and enterprise programs. The ideal candidate is a strategic yet hands-on leader with deep people management experience, strong financial and vendor oversight, and a proven ability to gain stakeholder buy-in and move complex initiatives forward. Company office hours are generally 8:30am-5:30pm, with flexibility required based on needs of the business. The role will initially be onsite five days per week, mainly in their NYC office with one day per week spent in New Jersey as well as periodic travel to other U.S. offices.

Key Responsibilities:

• Lead and develop a nationwide Administrative Services organization of approximately 50 professionals across office management, facilities, administrative support, and related functions
• Establish the strategy, service standards, operating model, policies, and long-term roadmap for Administrative Services while partnering closely with senior leadership
• Coach and develop managers, oversee performance and employee relations matters, and drive retention, succession planning, training, and career development across the function
• Own administrative budgets, cost management, vendor strategy, contract negotiations, corporate travel, card programs, and other enterprise-wide administrative services
• Provide strategic oversight of facilities and real estate initiatives, including office relocations, expansions, renovations, space planning, workplace safety, and business continuity
• Drive continuous improvement through technology, AI, automation, and cross-office best practices while leading special projects, events, and company-wide operational initiatives

Qualifications:

• 10+ years of progressive administrative, office, facilities, or business management experience, including oversight of multiple geographic offices
• Bachelor’s degree or equivalent combination of education and professional experience
• Deep people leadership experience, including coaching managers, performance management, employee relations, retention, and succession planning
• Demonstrated experience managing departmental budgets, vendor relationships, contract negotiations, corporate travel programs, and administrative governance
• Experience overseeing office relocations, renovations, expansions, facilities strategy, and other large-scale workplace projects
• Strategic, collaborative leader with excellent executive communication, project management, problem-solving, and change-management skills

Compensation/Benefits:

• Up to $250K base salary + competitive bonus structure
• 100% employer-paid medical benefits and comprehensive fertility benefits through Cigna and Carrot Fertility
• 401(k) with a company contribution
• Generous PTO package

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