Accounts Receivable – Collections Specialist

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About the Opportunity

A growing, fast-paced organization in the medical/healthcare products space is seeking an Accounts Receivable / Collections Specialist to join its team.

This is a great opportunity to join a high-performing, customer-focused environment where you’ll have direct visibility into the business and play a key role in maintaining strong client relationships and cash flow operations.

The team values energy, communication, and personality just as much as technical experience, making this an ideal role for someone who enjoys working with people and thrives in a collaborative setting.

The Role

This position focuses on collections, customer communication, and resolving billing discrepancies. You’ll work closely with internal teams-including sales-and external customers to ensure timely payment and a smooth invoicing process.

The role is high volume and fast-paced, requiring strong organization, attention to detail, and the ability to prioritize effectively.

Key Responsibilities

• Proactively contact customers to collect overdue invoices and reduce aging AR
• Build and maintain positive customer relationships
• Investigate and resolve billing discrepancies, including issues with POs and invoicing
• Partner with sales and internal teams to gather required documentation and ensure timely billing
• Track and manage aging receivables and collection activities
• Maintain accurate and organized records of all communications and transactions
• Support overall AR team performance, including DSO and collections metrics
• Assist with ad hoc projects and process improvements

Core Requirements

• Strong attention to detail and organizational skills
• Excellent communication skills (written and verbal)
• Positive, customer-focused attitude
• Ability to handle high-volume work in a fast-paced environment
• Strong multitasking and prioritization abilities
• Proficiency in Microsoft Office (Excel preferred)
• Team-oriented mindset with ability to meet deadlines

Preferred Background

• 1-3 years of experience (internship experience also considered)
• Previous experience in:
• Accounts Receivable
• Collections
• Customer service / customer-facing roles
• Experience working with or supporting sales teams
• Exposure to ERP systems (SAP, Concur, Sage a plus)

Ideal Candidate Profile

• Strong interpersonal skills – enjoys interacting with customers
• Comfortable picking up the phone and driving conversations
• High-energy, positive personality
• Detail-oriented and reliable
• Thrives in a high-volume, deadline-driven environment
• Wants to grow within accounting/finance

Why This Role Stands Out

• Opportunity to join a stable, growing organization with strong team culture
• High visibility role with cross-functional exposure
• Blend of accounting + customer interaction (not just behind the scenes)
• Clear path for growth within finance and operations
• Team that values personality, communication, and work ethic

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