Cash Operations Coordinator

Cash Operations Coordinator

Position Summary

The Cash Operations Coordinator is responsible for supporting daily cash management activities, payment processing, account reconciliations, and banking operations. This role serves as a key liaison between customers, banking partners, and internal departments to ensure accurate recording of incoming funds, resolution of payment issues, and maintenance of strong financial controls. The ideal candidate is highly organized, detail-oriented, and comfortable managing a high volume of transactions in a deadline-driven environment.

Key Responsibilities

• Coordinate daily cash operations and ensure timely recording of customer payments.
• Review electronic payments received through ACH, wire transfers, lockbox services, and merchant processing platforms.
• Research and resolve payment discrepancies, unidentified deposits, and unapplied cash balances.
• Monitor banking activity and perform daily reconciliations between bank accounts and internal accounting records.
• Administer Positive Pay processes and investigate exception items as needed.
• Process and validate credit card, debit card, and other electronic payment transactions.
• Collaborate with Accounts Receivable, Customer Service, and Finance teams to resolve account-related questions.
• Prepare recurring cash activity reports and provide analysis regarding payment trends and variances.
• Assist with month-end close activities, including reconciliation support and audit documentation.
• Maintain accurate records of cash transactions and ensure compliance with company policies and internal controls.
• Identify opportunities to improve cash handling procedures and operational efficiencies.
• Support special projects and other treasury or finance-related initiatives as assigned.

Qualifications

• 2+ years of experience in cash operations, accounts receivable, banking, treasury, payment processing, or a related accounting function.
• Experience working with high-volume financial transactions and payment reconciliations.
• Familiarity with bank portals, treasury management systems, merchant services, and electronic payment platforms.
• Strong understanding of ACH, wire payments, lockbox processing, and account reconciliation procedures.
• Experience utilizing ERP systems and accounting software.

Required Skills

• Advanced Microsoft Excel skills, including Pivot Tables, XLOOKUP/VLOOKUP, filtering, sorting, and reconciliation analysis.
• Exceptional attention to detail and commitment to accuracy.
• Strong organizational and time management skills.
• Ability to prioritize multiple responsibilities and meet established deadlines.
• Excellent analytical and problem-solving skills.
• Strong written and verbal communication abilities.
• Proficiency with Microsoft Office applications and financial systems.
• Ability to work both independently and collaboratively in a fast-paced environment.

Preferred Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
• Experience supporting treasury, cash management, or banking operations.
• Knowledge of ERP systems such as Oracle, SAP, NetSuite, JD Edwards, Microsoft Dynamics, or similar platforms.
• Exposure to internal controls, audit support, or financial reporting processes.