UKG Analyst
About the Role
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Beacon Hill is looking for a UKG Analyst to support the ongoing maintenance and administration of UKG Pro Workforce Management (WFM) in a fully remote, 6-month+ contract role. This position is ideal for HRIS professionals with experience supporting UKG environments, managing ServiceNow tickets, and working with HCM and FCM functions. The analyst will be responsible for monitoring and reporting issues, supporting application sustainment activities, assisting with testing and documentation, managing access requests, and helping ensure the stability of UKG integrations. Strong communication skills and the ability to work independently are essential, while advanced troubleshooting and resolution responsibilities will be handled by senior team members.
Required Skills:
Experience supporting UKG Pro Workforce Management (UKG Pro WFM)
Knowledge of Time & Attendance and Scheduling functionality
Understanding of HCM and FCM processes
Experience monitoring, identifying, and reporting application issues
ServiceNow ticket and incident management experience
Experience creating and maintaining knowledge base documentation
Familiarity with UKG integrations and application sustainment activities
Experience supporting user access requests through SailPoint or similar identity management tools
Ability to assist with testing, validation, and change documentation
Working knowledge of Advanced Scheduling and Absence Management
Familiarity with Hyperfinds, Dataviews, Notifications, Transaction Assistant, and CRT functionality
Strong verbal and written communication skills
Ability to work independently and manage assigned tasks with minimal supervision
Willingness to participate in an on-call rotation
Desired Skills:
UKG Pro WFM Workforce Analytics experience
UKG Pro WFM DataHub knowledge
Healthcare Productivity experience
Kronos Workforce Central (WFC) experience
REST API knowledge
ProWatch experience
SQL skills
Jira experience
Experience supporting enterprise workforce management environments
Familiarity with release management and assessing application impacts from system upgrades
TFTL1475448TD_1790257548
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Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
We look forward to working with you.