OneBeacon™ provides comprehensive workforce solutions, including MSP, RPO, Direct Sourcing, SOW Procurement, EOR/AOR services, workforce technology advisory and integrated total talent.
OneBeacon™ Case Study

Optimizing Operations & Enhancing Efficiency For A Global Consumer Goods Leader

Client Background

  • HQ: Dublin, Ireland with regional offices in Carmel, Indiana USA
  • Founded: 1908
  • Industry: Consumer Goods
  • Employees: 12,500 across 35 countries

Challenge

  • The lack of a formal onboarding and offboarding process for non-employee headcount resulted in inconsistent experiences for contractors and hiring managers. Many contractors started without system access, reducing productivity and complications with assignments and equipment returns. This oversight risks delays and incurs significant costs from lost or unreturned equipment, including but not limited to laptops, mobile devices and other company-owned tools
  • Accounts Payable managing multiple supplier invoices per cost center resulted in challenges with financial approval and cost allocation
  • Decentralized processes allowed hiring managers to work directly with vendors, resulting in varying terms, risks and excessive cost escalation.
  • Lack of transparency into non-employee headcount including number of employees, tenure, cost and compliance.

Solution

  • OneBeacon developed and implemented a customized onboarding and offboarding program for all non-employee headcounts, including guidebooks and who to contact with questions. Our dedicated Talent Solutions Consultant administered this new program to provide a consistent experience across the population.
  • OneBeacon established a single point of contact for Hiring managers and suppliers to simplify the procurement process.
  • Our solution included a centralized model to manage the procurement and payment of external staffing resources which allowed for a more simplified and efficient invoicing process overall.
  • OneBeacon's dedicated VMS team customized a leading VMS system, Workday VNDLY and developed a contractor and supplier success program.

Achievements

  • The new program ensured that contractors were properly provisioned and de-provisioned, streamlining the process and enabling more timely equipment returns, which saved both time and money. Additionally, it mitigated co-employment risks by clearly distinguishing contractors from the client's full-time workforce and providing them with a dedicated point of contact for any questions.
  • The enhanced visibility into the client’s non-employee utilization enabled OneBeacon to provide immediately cost savings through overall business intelligence and transparency which was accomplished through pricing standardization and market analysis.
  • The consolidated invoicing process resulted in enhanced efficiencies for AP and Finance teams, with managers no longer having to approve multiple invoices from individual supplier and cost centers.
  • Cost controls: from 2023-2024 we decreased the average bill rate by $3.47 resulting in over $440,000 in cost savings.
  • Increased access to talent at competitive market rates, fully engaged the supplier community and reduced risk exposure.
  • The client now has full transparency into the non-employee headcount program, with access to over 70 standard and custom reports covering tenure, cost, supplier and contractor performance. This visibility reduces risk and ensures compliance.

Partnering with OneBeacon as our Managed Service Provider has been a transformative experience for our organization. Their expertise and proactive approach to managing our Contingent Labor have not only enhanced our operational efficiency but also ensured the highest levels of security and reliability. The seamless integration of their services has allowed us to focus more on our core business objectives, knowing that our needs are in capable hands. OneBeacon’s commitment to excellence and customer satisfaction sets them apart in the industry.

Procurement Manager

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