BH Financial™ Case Study
Maintaining a Large Pipeline of Active Candidates for Ebbs and Flows of a Pharmaceutical Workforce Program
Challenge
This Charlotte, North Carolina-based pharmaceutical patient support services company faces ongoing needs for specific projects throughout the year, including ramping up and ramping down support. They require quality candidates with strong medical billing and coding backgrounds, as well as updated experience with their CPT, ICD9, and ICD10 codes. They sought a partner who understood their business and was willing to invest the time needed to maintain a large, active pipeline.
Solution
Beacon Hill Financial’s revenue cycle management team was selected to initiate a taskforce dedicated exclusively to our client—recruiting and managing qualified candidates, managing expectations for the ebb and flow of their needs—with consultants available twenty-four hours a day, seven days a week.
Achievements
We have placed over eighty-five qualified consultants with our client, and we have become a strong, strategic partner who understands the pulse of their business and has given them the continued dedicated support they require.
