OneBeacon™ Case Study

Optimizing the Contractor Hiring Process for Large Pharmaceutical Manufacturer​

Client Background​

  • Industry: Biopharma ​
  • HQ: Cambridge, MA​
  • Founded: 1980​
  • Employees: 1,314

Challenge​

Our client, a large medical research and drug development company based in Cambridge, MA, faced significant inefficiencies in its contractor hiring process. The existing approach required extensive involvement from multiple departments, including Legal, to create contract packages, define the scope of work and manage requisitions. This led to bottlenecks, delays and an increased administrative burden on hiring managers, who needed to remain focused on core business operations. The organization required a solution to streamline and optimize the contractor hiring process, reducing the time and effort required while maintaining compliance and operational efficiency. ​

 

Our Solution​

OneBeacon implemented a comprehensive revamp of the contractor hiring process, taking over key administrative and coordination tasks to create a seamless, efficient system. Instead of requiring individual managers to handle complex hiring logistics, OneBeacon centralized and optimized the process across the organization. Key Improvements included:​

  • End-to-end Administrative Management: OneBeacon assumed responsibility for compiling contract packages, defining the scope of work and managing requisitions, significantly reducing the need for hiring managers to engage in time-consuming administrative tasks. ​
  • Supplier Engagement: OneBeacon worked directly with suppliers to facilitate resume collection, schedule interviews and streamline candidate evaluations. ​
  • Enhanced Communication Flow: By acting as a liaison between the client’s teams and external suppliers, OneBeacon ensured that all stakeholders remained aligned, reducing delays and confusion. ​
  • Ongoing Support and Issue Resolution: Beyond initial hiring, OneBeacon managed communications and addressed any challenges that arose, ensuring a smooth experience for both the client and the contractors. ​

Achievements​

  • Significant Time Savings: By offloading administrative burdens to OneBeacon, managers across the organization could focus on strategic initiatives without being tied up in hiring logistics. ​
  • Improved Hiring Efficiency: The optimized process reduced delays, ensuring that contractors were sourced, evaluated and onboarded promptly. ​
  • Scalability and Repeatability: The new system established a structured, repeatable hiring process that could be leveraged for future contractor hiring needs, benefiting the entire organization. ​
  • Enhanced Compliance and Risk Mitigation: By having OneBeacon manage contract administration and supplier coordination, the client ensured adherence to legal and operational policies without requiring excessive internal oversight. ​

Why They Chose Us​

By overhauling the contractor hiring process at an organizational level, OneBeacon transformed a traditionally complex and inefficient system into a streamlined, effective model. The result was a more agile hiring process that reduced administrative burdens, improved communication and allowed the client to quickly and efficiently bring on the talent needed to drive business success. 

As a manager hiring new contractors, I found the support of the OneBeacon team to be extremely helpful and efficient when I needed to hire five new people. Instead of having to work through our Legal department, to put together a contract package, scope of work, and requisitions myself, the OneBeacon team was able to take all this on so that I could focus on other tasks. They worked with the contractor vendors, forwarded resumes and set up the interview times with the candidates. ​

Hiring five contractors would have been a full-time job for me and would have set me back from my other responsibilities. Leveraging the help of OneBeacon made the hiring process so much smoother and easier. ​

Senior Manager
GT Commercial MS+T