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BH Technologies™ Case Study

Stabilizing SAP Transformation Delivery During a Complex Platform Transition

Industry: Energy Infrastructure
Client Segment/ Division: BH Technologies
Delivery Model / Specialty Area: Staff Augmentation
Date: 2023-Ongoing

Client Context:

A leading North American energy and utilities organization was in the middle of a multi-year SAP transformation spanning multiple business units, regions, systems, and leadership groups. The program was already complex, with phased implementations of SAP S/4HANA and SuccessFactors underway. Midway through execution, data migration issues forced the client to change course. Instead of building on its existing SAP environment, the program had to create a new environment and migrate required data into it. This shift disrupted planning, sequencing, validation, and cross-team coordination at a critical stage. Multiple workstreams were affected, leadership teams were balancing competing priorities, and phased deployment activities remained under pressure.

BH Approach:

Beacon Hill helped stabilize execution support by aligning experienced SAP and transformation professionals to the client's rapidly evolving program requirements.

  • Assessed changing resource needs as the SAP implementation shifted to a new technical environment.
  • Prioritized professionals with experience supporting complex, multi-workstream SAP transformation programs.
  • Aligned professionals with Agile, SAFe, and traditional project delivery structures across affected workstreams.
  • Supported key initiatives spanning SAP S/4HANA, SuccessFactors, and Fieldglass.
  • Worked closely with program leadership to adjust hiring priorities as implementation requirements evolved.

Results & Outcomes:

Beacon Hill provided specialized SAP and transformation professionals to help maintain execution continuity during a critical implementation transition.

  • Delivered five specialized SAP and program delivery professionals across Scrum Master, Organizational Change Management, Project Management, Project Coordination, Senior SAP Project Management, and Technical Leadership functions supporting Phase 2, Phase 3, and ongoing Phase 4 deployment activities.
  • Supported a post-merger SAP S/4HANA transformation program designed to unify Finance, Supply Chain, and Human Resources operations across U.S. and Mexico business units.
  • Provided critical leadership and execution support for SAP S/4HANA, SuccessFactors, and Fieldglass implementations spanning multiple workstreams and stakeholder groups.
  • Contributed to the successful, on-time go-live of both Phase 2 and Phase 3 deployments, including intensive hypercare and stabilization efforts following production launch.
  • Maintained continuity across a complex multi-year transformation, with three consultants remaining active on the engagement and one consultant converting to a full-time employee.

Strategic Impact:

Beacon Hill provided experienced SAP transformation professionals during a critical implementation pivot that required creating a new SAP environment and revalidating key program activities. By supporting project management, Agile delivery, organizational change management, technical oversight, and project coordination, Beacon Hill helped the client achieve on-time Phase 2 and Phase 3 go-lives while supporting system stabilization during intensive hypercare periods. The engagement has continued into Phase 4, supporting ongoing SAP S/4HANA, SuccessFactors, and Fieldglass deployment efforts as the organization advances its post-merger business transformation.

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