BH Technologies™ Case Study
HCaaS Supports Migration and Modernization Project
Challenge
This Fortune 500 financial services organization was undergoing a mainframe retirement / systems modernization project and had outsourced their work products to an offshore development partner. That partner missed several mission-critical deadlines and could not complete the work due to COVID-19 quarantine restrictions within India.
Our client had a vision to move off the mainframe-based infrastructure to a modern technology cloud-based solution that would reduce operational, infrastructure, and maintenance costs, as well as eliminate legacy skill dependency. The in-scope mainframe application stack could be segregated into three towers—commercial portfolios (DMS), student loan portfolio (FFELP), and private credit portfolio (PCCPM). Concierge, a portfolio management application, was used to place accounts with external collection agencies, monitor their effectiveness, manage inventory movement to increase payments, and motivate top performers.
Solution & Achievements
Leveraging our Human Capital as a Service (HCaaS) delivery model to complete this urgent project, our client did not have time to interview team members. Therefore, Beacon Hill Technologies not only technically vetted each resource, but we also developed a culture and project fit assessment before assembling the right-fit team of consultants.
We assembled and deployed a team of twenty-two resources, including five experts with knowledge of COBOL/IDMS/JCL/Syncsort, to write descriptions by extrapolating requirements from batch jobs; eleven developers with .NET 4.5, SQL Server DB, and DMX Syncsort knowledge; five testers for integration; and one overall program test lead. Our delivery team has completed the work and continues to support it.
