BH Technologies™ Case Study
Growing Our Client’s Infrastructure Information Technology Quality Assurance Team by 900 Percent
Challenge
Our client, an American telecommunications and mass media company, needed to rapidly grow their small, five-person infrastructure IT quality assurance team to forty-five employees. This small but mighty team was the fastest-growing in the organization. Just before the July 4th holiday, the organization’s director contacted Beacon Hill and shared the initial need to quickly identify and build a team of ten consultants in less than one month for data/metrics reporting and analytics, root cause analysis, and IT academy (learning and development).
Solution
Beacon Hill had established a strong reputation with this organization, so we were confident we could quickly put together a dynamic team who would be successful in their larger environment. We were selected to exclusively build this team with the assurance we’d provide a dedicated account team who would identify, screen, and present qualified contractors to our client’s director.
We successfully identified potential team members over the holiday in a short timeframe. Candidates were screened the following week, and the team was selected and delivered within two weeks of us receiving the request.
We took care of the administrative tasks and onboarding requirements necessary for a cohesive team to start on day one. Additionally, we hosted a private gathering for the new team and their internal stakeholders as an icebreaker event before their first day. This allowed everyone to meet face-to-face and begin bonding before starting their assignments.
Achievements
Years after this initial project, we are now a top partner for our client’s infrastructure projects.
