BH Technologies™ Case Study
Enhancing Project Delivery and Portfolio Management Healthcare
Challenge
Our client, a prominent national provider of healthcare and retail pharmacy services, encountered significant challenges in standardizing and streamlining project delivery and portfolio management within its Enterprise Delivery organization. Faced with diverse programs and initiatives, the client sought a strategic partner to quickly address its project management needs and ensure seamless integration of consultants onto their project teams. The complexity of the client’s projects required project management consultants with strong technical skills and the ability to adapt to diverse team dynamics and project objectives.
Solution
Recognizing these challenges within our client’s Enterprise Delivery organization, we assembled a team of over forty consultants, including project managers, project coordinators, and Agile/scrum masters. This team was strategically chosen to address a variety of project needs, such as:
- Onboarding new customers
- Implementing client test environments
- Ad-hoc enhancements
- API improvements
- XP silos
- Specialty projects
- Upgrade project work
This team of consultants played a crucial role in creating process efficiencies, achieving cost savings, and delivering IT solutions on time and within budget for our client.
The team’s success can be attributed to our consistent SLA/KPI maintenance processes with our client, their stakeholders, and our consultants. This fostered a collaborative partnership and ensured alignment with the client’s evolving needs.
Achievements
By aligning our team of consultants with the client’s project objectives and organizational culture, we helped our client achieve the following outcomes:
- Increased Efficiency — Enabled greater efficiency in project delivery and portfolio management.
- Enhanced Effectiveness — Improved overall effectiveness of the client’s Enterprise Delivery organization.
- Proactive Collaboration — Demonstrated the importance of proactive collaboration, tailored solutions, and ongoing support in driving organizational transformation and growth.
- Future Success — Positioned the client’s Enterprise Delivery organization for future success.
Our exclusive collaboration with the client was driven by our ability to provide high-quality consultants within tight timelines consistently, prioritize their specific needs, and nurture a strong client relationship. Our dedication to seamless project resource integration ensured minimal disruption to the client’s ongoing projects and ultimately contributed to the client’s long-term success.
Beacon Hill provided a strong and diverse consultant pool that aligned with our strategic project needs and shared goals. They were easy to work with and responsive to requests. They managed the onboarding process to make sure it went as smoothly as possible. They also followed up during the project to make sure everything stayed on course to achieve our objectives.
